Fill My Slot – Terms of Service

Last updated: 30 April 2026

Fill My Slot is operated by Phoenix Umbrella Commerce Ltd, a company registered in Scotland, United Kingdom (Company No. SC800625) (“Fill My Slot”, “we”, “our”, or “us”).

These Terms of Service (“Terms”) govern your access to and use of the Fill My Slot website, applications, and related services (the “Service”).

By creating an account, subscribing, or using the Service, you agree to these Terms. If you do not agree, please do not use Fill My Slot.

1. What Fill My Slot Does

Fill My Slot is an availability, promotional, and booking-enquiry platform that allows entertainers, performers, venues, and service providers to:

create profiles and promotional show pages
share and manage availability diaries
receive booking enquiries and proposals
connect directly with potential clients
keep booking conversations and availability information organised

Fill My Slot does not:

act as an agent or broker
arrange, guarantee, or underwrite bookings
process payments between artists, venues, or bookers
manage contracts between users
guarantee income, leads, enquiries, bookings, or work

All agreements, negotiations, payments, contracts, and performance arrangements are made directly between users.

2. Eligibility

You must:

be at least 18 years old
provide accurate information
use the Service legally
have authority to act for any business, venue, act, or organisation you represent

You are responsible for all activity under your account.

3. Accounts

You agree to:

keep login details secure
keep your information accurate and up to date
not share, transfer, or resell accounts
not impersonate others
not create misleading profiles, shows, listings, or availability information

We may suspend or terminate accounts that violate these Terms.

4. Subscriptions, In-App Purchases & Payments

Some features require a paid subscription or paid plan.

Subscriptions may be purchased through different payment routes, including:

Apple in-app purchases
Google Play in-app purchases
web payments processed by Stripe or another payment provider

By subscribing, you agree that:

fees are billed in advance
subscriptions renew automatically unless cancelled
cancellation takes effect at the end of the current billing period unless the relevant payment provider states otherwise
access to paid features may continue until the paid period ends
partial refunds are not provided by Fill My Slot unless required by law
pricing, available plans, billing cycles, and promotional offers may differ between web, Apple, and Google purchase routes

If you subscribe through Apple or Google, your purchase, renewal, cancellation, refund request, and billing management are handled by your Apple App Store or Google Play account under their applicable terms and policies.

A subscription or premium entitlement is linked to the Fill My Slot account used when the purchase or subscription is activated. Restoring a purchase is intended to restore access for that same Fill My Slot account only. Subscriptions, purchases, and premium entitlements are not transferable between different Fill My Slot accounts unless we expressly support or approve this.

If you subscribe through the web, payment processing and subscription management may be handled by Stripe or another third-party payment provider.

You are responsible for cancelling your subscription through the same provider or platform where you purchased it, unless we provide another supported cancellation route.

We may change pricing or plan features with reasonable notice where required.

5. User Content

You retain ownership of the content you upload, including text, images, availability, diary information, show pages, promotional material, and media.

By uploading content, you grant us permission to host, display, distribute, process, and promote that content as necessary to operate, improve, and market the Service.

You are responsible for ensuring your content:

is lawful and accurate
does not infringe intellectual property, privacy, publicity, or trademark rights
does not contain content you do not have permission to use
does not mislead bookers, venues, artists, or other users
is not harmful, abusive, fraudulent, defamatory, or unlawful

We may remove content at our discretion.

6. Bookings & Agreements Between Users

Fill My Slot only provides tools for connection, visibility, availability, and communication.

We are not responsible for:

cancelled bookings
no-shows
payment disputes
contract disagreements
lost income
miscommunication between users
the quality, safety, legality, or suitability of any performance, venue, event, or booking

Any agreement is strictly between the parties involved.

Fill My Slot does not take commission from bookings. Booking terms, deposits, balances, refunds, cancellations, performance requirements, insurance, licences, and any other booking conditions are agreed directly between the relevant users.

7. Diaries, Availability & Verification

Availability is a core part of the Service.

If you use diary or availability features, you are responsible for keeping your diary accurate and up to date.

Diary verification is a confirmation that your diary is current. Verification may expire after a set period. If your diary verification expires, your availability may be treated as untrusted, hidden, reduced in visibility, or excluded from availability-based search results.

Fill My Slot may use diary entries, verification status, booking times, unavailable periods, and related availability information to:

prevent users appearing available when they have a conflicting diary entry
power availability search and booking tools
display public availability widgets where enabled
support booking proposals and diary conflict checks
improve the reliability of the Service

You should not rely on Fill My Slot as your only record of bookings, commitments, events, or availability.

8. Private Gigs & Public Visibility

Artists may be able to mark diary entries as private.

A private gig may be hidden from public areas such as Upcoming Gigs sections, but it can still be used internally by Fill My Slot to block availability, detect conflicts, and prevent misleading availability results.

Artists may also be able to choose whether a public availability widget appears on their profile and show pages. Turning off a public widget hides that widget publicly, but does not necessarily stop Fill My Slot from using diary information internally for availability, conflict, or booking-related features.

9. Service Notifications

Fill My Slot may send service-related notifications, including messages, booking proposals, booking updates, diary verification reminders, account notices, security notices, and important service information.

Notifications may be sent through the app, email, push notifications, or other supported channels.

You can manage device-level push notification permissions through your device settings. Some important account, billing, legal, or security notices may still be sent where necessary.

10. Availability & Service Performance

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. Maintenance, updates, third-party outages, or technical issues may cause downtime.

The Service is provided “as is” and “as available.”

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, non-infringement, and uninterrupted availability.

11. Data Loss & Backups

While we use reputable cloud providers and take reasonable steps to protect your data, no online service can guarantee that information will never be lost, corrupted, delayed, or unavailable.

You are responsible for keeping your own copies or records of important information, including bookings, schedules, contracts, payments, contacts, and messages.

Fill My Slot is not liable for lost data, missed bookings, or any resulting losses.

12. Acceptable Use

You agree not to:

spam, harass, threaten, or abuse others
upload illegal, harmful, misleading, or infringing content
scrape, copy, or misuse the platform
attempt to disrupt, hack, reverse-engineer, or bypass the Service
misuse the platform for fraud or unlawful purposes
use the Service to misrepresent availability, identity, services, pricing, or booking terms

We may suspend or terminate accounts that breach these rules.

13. Intellectual Property

All software, branding, design, and platform features belong to Fill My Slot or its licensors.

You may not copy, resell, reverse-engineer, or exploit the Service without permission.

14. Third-Party Services

The Service may rely on third-party providers for hosting, authentication, payments, app distribution, analytics, notifications, infrastructure, maps, storage, and other functionality.

These providers may include Apple, Google, Stripe, Supabase, Vercel, Firebase, RevenueCat, or similar providers.

We are not responsible for outages, billing issues, review delays, policy decisions, or service interruptions caused by third-party providers.

15. Termination

You may delete your account at any time.

We may suspend or terminate accounts if:

these Terms are breached
misuse occurs
required by law
continued access creates risk for users, the Service, or third parties

Certain provisions, including liability limits, payment obligations, indemnities, ownership rights, and provisions concerning bookings between users, survive termination.

16. Indemnification

You agree to indemnify and hold Fill My Slot harmless from any claims, damages, losses, liabilities, or costs (including legal fees) arising from:

your use of the Service
your content
your bookings or agreements with other users
your events, performances, venues, services, or business activities
your breach of these Terms
your infringement of third-party rights

17. Limitation of Liability

To the fullest extent permitted by law, Fill My Slot is not liable for:

loss of profits
lost bookings or opportunities
business interruption
data loss
indirect or consequential damages
disputes between users
reliance on inaccurate, outdated, or incomplete user-provided information

Our total liability is limited to the amount you paid us in the previous 12 months.

Nothing excludes liability that cannot legally be excluded under UK law.

18. Changes to the Service

We may modify, update, suspend, or discontinue features at any time.

We may update these Terms occasionally. Continued use of the Service means you accept any updates.

19. Privacy

Your use of the Service is also governed by our Privacy Policy.

20. Governing Law

These Terms are governed by the laws of Scotland.

Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

21. Contact

If you have questions about these Terms, contact:

support@fillmyslot.com

Fill My Slot – Terms of Service

Last updated: 30 April 2026

Fill My Slot is operated by Phoenix Umbrella Commerce Ltd, a company registered in Scotland, United Kingdom (Company No. SC800625) (“Fill My Slot”, “we”, “our”, or “us”).

These Terms of Service (“Terms”) govern your access to and use of the Fill My Slot website, applications, and related services (the “Service”).

By creating an account, subscribing, or using the Service, you agree to these Terms. If you do not agree, please do not use Fill My Slot.

1. What Fill My Slot Does

Fill My Slot is an availability, promotional, and booking-enquiry platform that allows entertainers, performers, venues, and service providers to:

create profiles and promotional show pages
share and manage availability diaries
receive booking enquiries and proposals
connect directly with potential clients
keep booking conversations and availability information organised

Fill My Slot does not:

act as an agent or broker
arrange, guarantee, or underwrite bookings
process payments between artists, venues, or bookers
manage contracts between users
guarantee income, leads, enquiries, bookings, or work

All agreements, negotiations, payments, contracts, and performance arrangements are made directly between users.

2. Eligibility

You must:

be at least 18 years old
provide accurate information
use the Service legally
have authority to act for any business, venue, act, or organisation you represent

You are responsible for all activity under your account.

3. Accounts

You agree to:

keep login details secure
keep your information accurate and up to date
not share, transfer, or resell accounts
not impersonate others
not create misleading profiles, shows, listings, or availability information

We may suspend or terminate accounts that violate these Terms.

4. Subscriptions, In-App Purchases & Payments

Some features require a paid subscription or paid plan.

Subscriptions may be purchased through different payment routes, including:

Apple in-app purchases
Google Play in-app purchases
web payments processed by Stripe or another payment provider

By subscribing, you agree that:

fees are billed in advance
subscriptions renew automatically unless cancelled
cancellation takes effect at the end of the current billing period unless the relevant payment provider states otherwise
access to paid features may continue until the paid period ends
partial refunds are not provided by Fill My Slot unless required by law
pricing, available plans, billing cycles, and promotional offers may differ between web, Apple, and Google purchase routes

If you subscribe through the web, payment processing and subscription management may be handled by Stripe or another third-party payment provider.

You are responsible for cancelling your subscription through the same provider or platform where you purchased it, unless we provide another supported cancellation route.

We may change pricing or plan features with reasonable notice where required.

5. User Content

You retain ownership of the content you upload, including text, images, availability, diary information, show pages, promotional material, and media.

By uploading content, you grant us permission to host, display, distribute, process, and promote that content as necessary to operate, improve, and market the Service.

You are responsible for ensuring your content:

is lawful and accurate
does not infringe intellectual property, privacy, publicity, or trademark rights
does not contain content you do not have permission to use
does not mislead bookers, venues, artists, or other users
is not harmful, abusive, fraudulent, defamatory, or unlawful

We may remove content at our discretion.

6. Bookings & Agreements Between Users

Fill My Slot only provides tools for connection, visibility, availability, and communication.

We are not responsible for:

cancelled bookings
no-shows
payment disputes
contract disagreements
lost income
miscommunication between users
the quality, safety, legality, or suitability of any performance, venue, event, or booking

Any agreement is strictly between the parties involved.

7. Diaries, Availability & Verification

Availability is a core part of the Service.

If you use diary or availability features, you are responsible for keeping your diary accurate and up to date.

Fill My Slot may use diary entries, verification status, booking times, unavailable periods, and related availability information to:

prevent users appearing available when they have a conflicting diary entry
power availability search and booking tools
display public availability widgets where enabled
support booking proposals and diary conflict checks
improve the reliability of the Service

You should not rely on Fill My Slot as your only record of bookings, commitments, events, or availability.

8. Private Gigs & Public Visibility

Artists may be able to mark diary entries as private.

9. Service Notifications

Notifications may be sent through the app, email, push notifications, or other supported channels.

You can manage device-level push notification permissions through your device settings. Some important account, billing, legal, or security notices may still be sent where necessary.

10. Availability & Service Performance

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. Maintenance, updates, third-party outages, or technical issues may cause downtime.

The Service is provided “as is” and “as available.”

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, non-infringement, and uninterrupted availability.

11. Data Loss & Backups

While we use reputable cloud providers and take reasonable steps to protect your data, no online service can guarantee that information will never be lost, corrupted, delayed, or unavailable.

You are responsible for keeping your own copies or records of important information, including bookings, schedules, contracts, payments, contacts, and messages.

Fill My Slot is not liable for lost data, missed bookings, or any resulting losses.

12. Acceptable Use

You agree not to:

spam, harass, threaten, or abuse others
upload illegal, harmful, misleading, or infringing content
scrape, copy, or misuse the platform
attempt to disrupt, hack, reverse-engineer, or bypass the Service
misuse the platform for fraud or unlawful purposes
use the Service to misrepresent availability, identity, services, pricing, or booking terms

We may suspend or terminate accounts that breach these rules.

13. Intellectual Property

All software, branding, design, and platform features belong to Fill My Slot or its licensors.

You may not copy, resell, reverse-engineer, or exploit the Service without permission.

14. Third-Party Services

The Service may rely on third-party providers for hosting, authentication, payments, app distribution, analytics, notifications, infrastructure, maps, storage, and other functionality.

These providers may include Apple, Google, Stripe, Supabase, Vercel, Firebase, RevenueCat, or similar providers.

We are not responsible for outages, billing issues, review delays, policy decisions, or service interruptions caused by third-party providers.

15. Termination

You may delete your account at any time.

We may suspend or terminate accounts if:

these Terms are breached
misuse occurs
required by law
continued access creates risk for users, the Service, or third parties

Certain provisions, including liability limits, payment obligations, indemnities, ownership rights, and provisions concerning bookings between users, survive termination.

16. Indemnification

You agree to indemnify and hold Fill My Slot harmless from any claims, damages, losses, liabilities, or costs (including legal fees) arising from:

your use of the Service
your content
your bookings or agreements with other users
your events, performances, venues, services, or business activities
your breach of these Terms
your infringement of third-party rights

17. Limitation of Liability

To the fullest extent permitted by law, Fill My Slot is not liable for:

loss of profits
lost bookings or opportunities
business interruption
data loss
indirect or consequential damages
disputes between users
reliance on inaccurate, outdated, or incomplete user-provided information

Our total liability is limited to the amount you paid us in the previous 12 months.

Nothing excludes liability that cannot legally be excluded under UK law.

18. Changes to the Service

We may modify, update, suspend, or discontinue features at any time.

We may update these Terms occasionally. Continued use of the Service means you accept any updates.

19. Privacy

Your use of the Service is also governed by our Privacy Policy.

20. Governing Law

These Terms are governed by the laws of Scotland.

Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

21. Contact

If you have questions about these Terms, contact:

support@fillmyslot.com

Fill My Slot – Terms of Service

Last updated: 30 April 2026

Fill My Slot is operated by Phoenix Umbrella Commerce Ltd, a company registered in Scotland, United Kingdom (Company No. SC800625) (“Fill My Slot”, “we”, “our”, or “us”).

These Terms of Service (“Terms”) govern your access to and use of the Fill My Slot website, applications, and related services (the “Service”).

By creating an account, subscribing, or using the Service, you agree to these Terms. If you do not agree, please do not use Fill My Slot.

1. What Fill My Slot Does

Fill My Slot is an availability, promotional, and booking-enquiry platform that allows entertainers, performers, venues, and service providers to:

create profiles and promotional show pages
share and manage availability diaries
receive booking enquiries and proposals
connect directly with potential clients
keep booking conversations and availability information organised

Fill My Slot does not:

act as an agent or broker
arrange, guarantee, or underwrite bookings
process payments between artists, venues, or bookers
manage contracts between users
guarantee income, leads, enquiries, bookings, or work

All agreements, negotiations, payments, contracts, and performance arrangements are made directly between users.

2. Eligibility

You must:

be at least 18 years old
provide accurate information
use the Service legally
have authority to act for any business, venue, act, or organisation you represent

You are responsible for all activity under your account.

3. Accounts

You agree to:

keep login details secure
keep your information accurate and up to date
not share, transfer, or resell accounts
not impersonate others
not create misleading profiles, shows, listings, or availability information

We may suspend or terminate accounts that violate these Terms.

4. Subscriptions, In-App Purchases & Payments

Some features require a paid subscription or paid plan.

Subscriptions may be purchased through different payment routes, including:

Apple in-app purchases
Google Play in-app purchases
web payments processed by Stripe or another payment provider

By subscribing, you agree that:

fees are billed in advance
subscriptions renew automatically unless cancelled
cancellation takes effect at the end of the current billing period unless the relevant payment provider states otherwise
access to paid features may continue until the paid period ends
partial refunds are not provided by Fill My Slot unless required by law
pricing, available plans, billing cycles, and promotional offers may differ between web, Apple, and Google purchase routes

If you subscribe through the web, payment processing and subscription management may be handled by Stripe or another third-party payment provider.

You are responsible for cancelling your subscription through the same provider or platform where you purchased it, unless we provide another supported cancellation route.

We may change pricing or plan features with reasonable notice where required.

5. User Content

You retain ownership of the content you upload, including text, images, availability, diary information, show pages, promotional material, and media.

By uploading content, you grant us permission to host, display, distribute, process, and promote that content as necessary to operate, improve, and market the Service.

You are responsible for ensuring your content:

is lawful and accurate
does not infringe intellectual property, privacy, publicity, or trademark rights
does not contain content you do not have permission to use
does not mislead bookers, venues, artists, or other users
is not harmful, abusive, fraudulent, defamatory, or unlawful

We may remove content at our discretion.

6. Bookings & Agreements Between Users

Fill My Slot only provides tools for connection, visibility, availability, and communication.

We are not responsible for:

cancelled bookings
no-shows
payment disputes
contract disagreements
lost income
miscommunication between users
the quality, safety, legality, or suitability of any performance, venue, event, or booking

Any agreement is strictly between the parties involved.

7. Diaries, Availability & Verification

Availability is a core part of the Service.

If you use diary or availability features, you are responsible for keeping your diary accurate and up to date.

Fill My Slot may use diary entries, verification status, booking times, unavailable periods, and related availability information to:

prevent users appearing available when they have a conflicting diary entry
power availability search and booking tools
display public availability widgets where enabled
support booking proposals and diary conflict checks
improve the reliability of the Service

You should not rely on Fill My Slot as your only record of bookings, commitments, events, or availability.

8. Private Gigs & Public Visibility

Artists may be able to mark diary entries as private.

9. Service Notifications

Notifications may be sent through the app, email, push notifications, or other supported channels.

You can manage device-level push notification permissions through your device settings. Some important account, billing, legal, or security notices may still be sent where necessary.

10. Availability & Service Performance

We aim to keep the Service available and reliable, but we do not guarantee uninterrupted or error-free operation. Maintenance, updates, third-party outages, or technical issues may cause downtime.

The Service is provided “as is” and “as available.”

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose, non-infringement, and uninterrupted availability.

11. Data Loss & Backups

While we use reputable cloud providers and take reasonable steps to protect your data, no online service can guarantee that information will never be lost, corrupted, delayed, or unavailable.

You are responsible for keeping your own copies or records of important information, including bookings, schedules, contracts, payments, contacts, and messages.

Fill My Slot is not liable for lost data, missed bookings, or any resulting losses.

12. Acceptable Use

You agree not to:

spam, harass, threaten, or abuse others
upload illegal, harmful, misleading, or infringing content
scrape, copy, or misuse the platform
attempt to disrupt, hack, reverse-engineer, or bypass the Service
misuse the platform for fraud or unlawful purposes
use the Service to misrepresent availability, identity, services, pricing, or booking terms

We may suspend or terminate accounts that breach these rules.

13. Intellectual Property

All software, branding, design, and platform features belong to Fill My Slot or its licensors.

You may not copy, resell, reverse-engineer, or exploit the Service without permission.

14. Third-Party Services

The Service may rely on third-party providers for hosting, authentication, payments, app distribution, analytics, notifications, infrastructure, maps, storage, and other functionality.

These providers may include Apple, Google, Stripe, Supabase, Vercel, Firebase, RevenueCat, or similar providers.

We are not responsible for outages, billing issues, review delays, policy decisions, or service interruptions caused by third-party providers.

15. Termination

You may delete your account at any time.

We may suspend or terminate accounts if:

these Terms are breached
misuse occurs
required by law
continued access creates risk for users, the Service, or third parties

Certain provisions, including liability limits, payment obligations, indemnities, ownership rights, and provisions concerning bookings between users, survive termination.

16. Indemnification

You agree to indemnify and hold Fill My Slot harmless from any claims, damages, losses, liabilities, or costs (including legal fees) arising from:

your use of the Service
your content
your bookings or agreements with other users
your events, performances, venues, services, or business activities
your breach of these Terms
your infringement of third-party rights

17. Limitation of Liability

To the fullest extent permitted by law, Fill My Slot is not liable for:

loss of profits
lost bookings or opportunities
business interruption
data loss
indirect or consequential damages
disputes between users
reliance on inaccurate, outdated, or incomplete user-provided information

Our total liability is limited to the amount you paid us in the previous 12 months.

Nothing excludes liability that cannot legally be excluded under UK law.

18. Changes to the Service

We may modify, update, suspend, or discontinue features at any time.

We may update these Terms occasionally. Continued use of the Service means you accept any updates.

19. Privacy

Your use of the Service is also governed by our Privacy Policy.

20. Governing Law

These Terms are governed by the laws of Scotland.

Any disputes will be subject to the exclusive jurisdiction of the Scottish courts.

21. Contact

If you have questions about these Terms, contact:

support@fillmyslot.com